Terms & Conditions

01 About HealthcareCart

HealthCareCart is an online shopping platform offering healthcare, herbal, wellness, personal care, and related products. We aim to provide customers with a convenient and reliable online shopping experience.

These terms apply to all visitors, customers, and users of our website.

02 Eligibility and Website Use

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not misuse the website or interfere with its security or operation.
• Not submit false orders or fraudulent information.
• Respect applicable laws and the rights of other users.

We reserve the right to take appropriate action against fraudulent, abusive, or unauthorized use of our website.

03 Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, prices, and availability. However, colours, packaging, and product appearance may vary slightly from the images displayed online.

Product information is provided for general shopping purposes. Please read the product label, ingredients, instructions, warnings, and usage information before purchasing or using a product.

We do not guarantee that every product will be suitable for every individual or meet every customer’s personal expectations.

04 Prices and Offers

Product prices are displayed on the website and may change from time to time. The applicable price and any shipping charges will be shown during checkout before you confirm your order.

• Discounts and promotional offers are subject to their stated terms.
• Coupon codes, where available, must be applied according to the applicable conditions.
• Offers may be limited by time, product availability, or other stated restrictions.
• We reserve the right to correct genuine pricing or listing errors, subject to applicable law and order-confirmation obligations.

05 Orders and Confirmation

When you place an order, please ensure that your product selection, quantity, contact details, and delivery address are correct.

Submitting an order constitutes a request to purchase the selected products. An order may require verification and is subject to product availability and acceptance by HealthCareCart.

If an order cannot be fulfilled, we will take appropriate steps to inform you and arrange any applicable refund in accordance with our policies and applicable law.

06 Payment Terms

Payment methods available for your order will be displayed at checkout. Cash on Delivery may be available for eligible orders and delivery locations.

Customers must provide accurate payment and billing information. Orders may be delayed or cancelled where payment fails, cannot be verified, or fraud is reasonably suspected.

Any payment processing is subject to the applicable payment provider’s terms and procedures.

07 Shipping and Delivery

We aim to deliver orders to serviceable locations across India. Delivery availability, estimated timelines, and shipping charges depend on the delivery address, courier service, product availability, and other relevant factors.

• Customers must provide a complete and accurate shipping address.
• Delivery estimates are not guaranteed unless expressly stated.
• Delays may occur due to weather, transport disruptions, holidays, or courier issues.
• Delivery arrangements are subject to our Shipping & Delivery Policy.

For further information, please read our Shipping & Delivery Details page or contact customer support.

08 Cancellation, Returns and Refunds

Order cancellations, returns, replacements, and refunds are handled according to the applicable policies published by HealthCareCart and applicable consumer protection laws.

If you receive a damaged, defective, incorrect, or missing product, contact customer support promptly with your order details and supporting photographs, where applicable.

Return eligibility may depend on the product category, product condition, reason for return, and applicable policy. Refunds, where approved, will be processed according to the applicable procedure.

Please contact us before returning a product for instructions. Nothing in these terms removes any consumer rights available under applicable law.

09 Healthcare and Product Disclaimer

Information provided on HealthCareCart is intended for general product information and shopping purposes. It does not constitute medical advice, diagnosis, or treatment.

Product descriptions or claims should not be treated as a substitute for advice from a qualified healthcare professional. Consult a healthcare professional when appropriate, particularly if you have an existing medical condition, allergies, or take medication.

Always follow the product label and directions for use. Discontinue use and seek appropriate professional advice if you experience an adverse reaction.

10 Intellectual Property

Website content, including text, graphics, logos, design elements, and other materials, may be protected by intellectual property laws.

You may not copy, reproduce, republish, distribute, or commercially exploit website content without appropriate authorization, except where permitted by applicable law.

11 Privacy and Personal Information

Your use of our website may involve the collection and processing of personal information necessary to manage orders, process payments, arrange delivery, and provide customer support.

Please read our Privacy Policy for information about how personal data is collected, used, shared, and protected.

12 Third-Party Services and Links

Our website may use third-party services, including payment processors, courier providers, and external websites. These services may operate under their own terms and privacy policies.

We are not responsible for the independent policies or content of external websites. However, this does not exclude any responsibility that cannot lawfully be excluded.

13 Limitation of Liability

To the extent permitted by applicable law, HealthCareCart shall not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

14 Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.

Updated terms will be published on this page with a revised date. Your continued use of the website after changes take effect will be subject to applicable law and the updated terms.

15 Governing Law

These terms are governed by the applicable laws of India. Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.

16 Contact Us

If you have questions about these Terms & Conditions, your order, or any of our services, please contact us.